This apprenticeship programme is designed for new entrants to roles in which they will be working with IT systems and software.
The framework offers a wide range of optional units that the Apprentice can study to match their particular organisational and job role requirements.
Available at Levels 2 and 3, the framework is suitable for those whose main job role is to use IT applications in support of colleagues or customers in any sector or industry.
This can include:
• Providing support and assistance to colleagues to make effective use
of available IT systems and software
• Developing, testing and implementing solutions to improve workplace productivity through the use of IT
• Using the advanced features of IT Application Software in the creation and amendment of many types of formatted information including documents, diagrams, spread sheets and presentations
• Maintaining simple websites, using the internet to find and exchange information and using social media to disseminate information.
This framework requires a minimum of 53 credits.
Edexcel BTEC Level 3Diploma in IT User Skills Minimum of 39 credits – 27 Competence + 12Knowledge
Functional Maths Level 2/Key Skills Application of Number Level 2
Functional English Level 2/Key Skills Literacy Level 2
Functional ICT Level 2/Key Skills ICT level 2 (15 credits) Job Roles:
IT Application Helpdesk
IT Application Officer Progression:
Edexcel BTEC Level 3Certificate/SubsidiaryDiploma/Diploma/ExtendedDiploma in IT
Edexcel BTEC Level 3 Award/Certificate/Extended Certificate in IT
Edexcel BTEC Level 3 Diploma in Professional Competence for ITand Telecoms Professionals
Edexcel BTEC Level 3 Award/Certificate/Diploma for IT Users (ITQ)
Edexcel BTEC Level 3Certificate/Diploma in ICT Systems and Principles